Restaurant marketing: fix discovery before you touch social
Most F&B budgets go to Instagram while the map pack quietly decides who walks in.
Published 16 October 2025 · 5 min read · MG DigiGrowth
Discovery first
The majority of new customers arrive through a search for food near them and a glance at photos, ratings and hours. If the profile is incomplete or the reviews are stale, no volume of reels will compensate.
Then reviews
Recency and velocity matter more than a perfect average. Build the ask into service — at the bill, on the packaging, in the follow-up message — and respond to every review in a specific, human way.
Then social
Once discovery is solid, social becomes what it is good at: memory and craving. Short-form food video, consistent posting, and a monthly offer that gives people a reason to choose tonight.
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